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why I should register Apex software ? |
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You can use the trial version free, but trial version is limited function, and we need food for living, so we do need your support. |
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When I convert realmedia files, the application stop at some point sometimes, with the progress and preview screen not changed, how can I fix the problem? |
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This is because the realmedia splitter control is changed to old version. so follow the steps:
(1) go to the folder Apex Video converter installed, you could see RealMediaSplitter.ax file.
(2) doulbe click the RealMediaSplitter.ax file to register the control.
(3) if it show the "windows cannot open this file" dialog, select "Select the program from a list".
(4) in "Open with " dialog, click "browse" select "C:\\windows\\system32\\regsvr32.exe"to open.
(5) Now you convert the rm files again , it should be OK. |
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What happens after I send in the order? |
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Normally, you will receive your registration information within 72 hours after sending the online order form. If you do not receive your registration information within 72 hours, or you have lost the registration email, please contact us by email www.tompegx.com@hotmail.com We will be glad
to help you. |
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When I convert WMV files , the conversion finished soon without any output file, how can I fix the problem ? |
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This is because you have not install the Windows Media Format Runtime Library for supporting WMV,ASF files. download it from here and install it. |
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I want to convert MOV files to other files , but it doesn't work . What can I do ? |
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You should firstly install QuickTime Player for support MOV,QT files |
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Is online order secure or any other guarantee about user's money? |
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You can use the trial version free, but trial version is limited function, and we need food for living, so we do need your support. |
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